Many of the arguments for zero-fare transit–and barriers to its implementation–were made even more compelling by the ridership impacts brought by the Covid-19 pandemic. Since a loss of farebox revenue could result in service cuts or serious financial challenges, agencies are examining alternative fare policies, such as fare-capping.įor several years, zero-fare transit has been a topic of interest among public transportation agencies.Because switching to zero-fare transit will impact agencies differently, it is important to examine organizational capabilities ahead of time and listen to community input. Eliminating fare collection can result in advantages related to cost, system efficiency, access, and operations.Those initial motivations remain instrumental, but in the Covid-19 context, zero-fare also allowed agencies to ensure safety and security for operators and riders.
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